Service & Support - Domestic Range

My Coffee Shop service and repair Lelit and Profitec coffee machines in our Melbourne and Sydney service centres.  If you do experience a problem with your coffee machine, please contact our friendly staff to arrange a repair or service.


Service Contact Numbers


Jura Jura Hospitality Centre, 9 Hall St, Hawthorn East, Vic 1300 285 872
Profitec My Coffee Shop - Contact details 1300 365 487
Lelit My Coffee Shop - Contact details 1300 365 487
Expobar My Coffee Shop - Contact details 1300 365 487


One on One training sessions

If you purchase your domestic coffee machine from My Coffee Shop, free one on one training sessions are available to ensure you get the very best results from the machine.  Sessions are held Mon - Fri, 9 am to 5 pm in the Melbourne & Sydney showrooms.  Give us a call to book your session. 

Training sessions cover:

  • Programming

  • Making coffees - Black and milk-based

  • Adjusting grind fineness and coffee strength

  • Milk temperature

  • Cleaning processes

  • Cleaning products

Manuals / Cleaning instructions

Here you will find the manual for your coffee machine as well as abbreviated cleaning instructions if they are available. Link to manuals & cleaning instructions