Domestic range

Service & Support - Domestic range

One on One training sessions

If you purchase your domestic coffee machine from My Coffee Shop, free one on one training sessions are available to ensure you get the very best results from the machine.  Sessions are held Mon - Fri, 9 am to 5 pm in the Melbourne & Sydney showrooms.  Give us a call on 1300 365 487 to book your session. 

Training sessions cover:

  • Programming

  • Making coffees - Black and milk-based

  • Adjusting grind fineness and coffee strength

  • Milk temperature

  • Cleaning processes

  • Cleaning products

Phone support / Warranty / Repair

If you do experience a problem with your coffee machine contact the service centre on the phone number below for phone support or to arrange a repair.


Jura Jura Hospitality Centre, 9 Hall St, Hawthorn East, Vic 1300 285 872
Profitec My Coffee Shop - Melbourne & Sydney 1300 365 487
Lelit My Coffee Shop - Melbourne & Sydney 1300 365 487


Manuals / Cleaning instructions

Here you will find the manual for your coffee machine as well as abbreviated cleaning instructions if they are available. Link to manuals & cleaning instructions