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Welcome to the My Coffee Shop blog where you can find the latest information on our coffee machines, coffee beans, product releases and all related topics.

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The Jura X8 Office Coffee Machine

Jura X8 office coffee machine

The Jura X8 was released in April 2018 just over 15 months ago.  The X8 replaced the Jura Impressa XJ9 and Jura Impressa Xs9 in the range and built on the experience, positive and negative of the machines in the Jura GIGA range.  Like the GIGA, the Jura X8 is designed for fully automatic self service operation.  With milk and coffee dispensing from a single outlet and new features such as large selection keys, cup positioning on the drip tray, a simple robust outlet assembly and lockable water tank / bean hopper the X8 works really well in self service locations as well as in an office environment.


Jura X8 display with large selection keys

Jura X8 cup positioning

Jura X8 lockable bean hopper & water tank


From a service & support point of view:

Looking at the service history we have provided far less phone support for milk flow issues on the Jura X8 compared to the first generation Jura GIGA machines.  The Jura X8 end of day milk system clean is more automatic as the machine adds its own water for the clean and performs an automatic rinse.  This allows the user to start the clean and walk away.  Possibly this small change has resulted in the end of day clean being done more consistently resulting in fewer milk flow problems.  The milk frother is also simpler. The air suction is now internal to the machine removing a small part that can potentially be damaged or lost.  In the event that the end of day clean is missed, the milk frother can be easily cleaned.


Jura X8 automatic cleaning


Breakdowns over 15 months in the field is ‘zero’ with almost 100 units sold over this time.  This is not a typo.  Thinking back I could not remember a single breakdown so I went though the complete service history to confirm this is correct.  We have been out to a 3 milk issues and a mains water kit failed however the Jura X8's have not had a single breakdown.  This reliability is remarkable and something I have not seen before.

The machines coming in for service have made between 5,000 and 18,000 coffees over a 12 month period.  We rate the machine suitable for up to 60 staff.  Based on 60% of staff drinking 2 coffees per day, a 60 staff office will make 360 coffees per week over 50 weeks = 18,000 cups per year.  So far the Jura X8 is achieving this without breakdown.


From a features point of view:

The programmable milk temperature is the stand out feature appreciated by our clients.  For each milk drink 10 levels of temperature can be programmed so clients can achieve a temperature that suits everyone.

The new Claris Pro Smart water filter solves a past problem where a filter is fitted however the machine is programmed for descale or visa versa.  This is now a completely automatic system.  The machine sees the new filter, automatically switches to filtration mode and rinses the filter.  It then prompts the client to change the filter when it has expired.  Filters eliminate the need to perform 45 min descales and at $39 ex GST for 300 litres (Approx. 2000 coffees), they are a cost effective solution at 1.95 cents per cup.  A new even more cost effective larger Claris Pro smart water filter will be released soon.


Claris Pro Smart filter

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Which Coffee Machine is best for your office?

1. Automatic or Manual

The first decision is, which type of coffee machine, automatic or manual, will suit your needs.  If you are looking for an office coffee machine for staff use an automatic machine is generally the best option.  No training is required to operate the machine and they produce a good consistent quality coffee.  If your office has a catering division with trained baristas and you are wanting to serve a cafe quality coffee to clients a manual machine may be the best option.

Below are the major benefits of each machine type: 


Automatic Coffee Machines

Jura GIGA X8 Gen II automatic office coffee machine

  • Ease of use - No training required.  Bean to Cup -  Place a cup and press a button.
  • Speed - Coffee in (40 - 60) sec depending on the model.
  • Drink quality - The coffee quality is high and consistent.  It is not dependent on barista training or experience.
  • Drink choice - Some automatic machines also make chocolates and mochas for non coffee drinkers.
  • Flexibility - Coffee strength, milk type and quantity can be adjusted cup by cup.  Milk temperature is programmed.
  • Milk choice - Limited to 3 types of milk unless the model has a manual steam wand option.
  • Waste - There is no wasted coffee or milk
  • Mess - No cleaning is required through the day.
  • Cleaning - An automatic clean is performed at the end of the day (2 min).
  • Plumbing - Automatic machines can operate from a built-in water tank so plumbing / drainage is not required.


​Manual Coffee Machines

BFC Lira 2 Group manual office coffee machine

  • Ease of use - Barista training and practice required.
  • Speed - Coffee in 60 - 120 seconds depending on experience.
  • Drink quality - The coffee quality can be very high depending on the barista skills and experience of the operator.
  • Drink choice - Chocolates and mochas can be made manually.
  • Flexibility - Coffee strength, milk type, milk quantity and temperature are all adjustable to suit preference.
  • Milk choice - Unlimited using a manual steam wand.
  • Waste - Some coffee and milk will usually be left over.
  • Mess - Some spilt coffee grounds and left over milk will need to be cleaned up after each coffee.
  • Cleaning - The machine is back flushed at the end of the day (2 min).
  • Plumbing - Connection to plumbing and drainage is required.

2. Capacity

Each office coffee machine in our range is rated in terms of the number of staff it is suitable for.  The staff rating ensures the machine has enough capacity to meet demand and will be reliable over its recommended life span.  

If you are looking for a machine for general staff usage, select a model that has a staff rating greater than the number of staff you currently have and expect to have over the next 3 - 5 years.  If staff numbers grow unexpectedly, upgrading the machine is always an option.  This calculation allows for coffee you make for clients.  If you are looking for a machine for clients and visitors only, estimate the average number of cups you will make per working day and use this number to determine suitable models.

​If you have a large number of staff or you have multiple coffee points available, you may want to consider getting more than one machine.  This has the advantage of speeding up coffee delivery in peek times, such as mornings and lunch times, and ensures there is a machine available during cleaning and servicing.  Simply divide the the total staff number by the number of machines you are looking.


3. Steam wand or Automatic milk system

steam wand allows you to steam milk cafe style in a jug.  Manually steaming milk requires some training however it gives you the flexability to steam any type of milk, regular, lite, soy almond etc and you have complete control over foam level and temperature.

An automatic milk system draws milk directly from the milk fridge, heats the milk, adds air for foam and dispenses it directly into the cup.  There is no noise, mess or waste however you are limited to a max of three types of milk if you have a milk fridge with milk lances.  The milk lance system allows you to open the fridge and plug into the your prefer option without pulling tubes out of the milk.  There is space inside the fridge for 2 x 2 litre cartons, full cream and lite, and a 1 litre UHT carton for soy etc. 

The WMF 1100S and 1500S provide a steam wand and automatic milk system.  With both options available staff can simply press a button for a fully automatic coffee or chocolate or they can let the machine make the espresso while they steam their choice of milk. 

WMF 1100S office coffee machine


4. Chocolates & Mochas

Do you need a machine at makes automatic chocolates?  The WMF range all make fully automatic chocolates.  To make a chocolate on a Jura automatic or manual machine add 2 - 3 tea spoons of drinking chocolate to some hot water and stir until dissolved.  Use the machine to add the milk, either the automatic milk system on a Jura or the steam wand on a manual machine.


5. Water tank or plumbed in

Some models operate from a built-in water tank only, some models must be connected to plumbing / drainage and some models provide the option of both.  Connecting the machine to plumbing and drainage reduces machine maintenance thought the course of the day as the water tank does not need to be filled and the drip tray does not need to be emptied.  The water filtration system also eliminates the need to descale the machine.  Please note descaling can also be eliminated by using in tank water filters on tank water machines.  If plumbing and drainage are not available in the location you wish to position the machine a water tank model is the best option.  There is also a plumbing cost associated with connecting the machine to mains water / drainage and the mains water models are more expensive.


6. Space requirements

Check that you have enough bench width and height above the bench top to suit the machine.  In the specifications tab for each machine you will find the bench width required for the machine by itself and for the machine with a milk cooler / fridge.  You will also see the height clearance required above the bench top.  If you have overhead cupboards or shelves measure the distance between the bench top and the bottom of the cupboard / self.

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WMF 1100S Automatic Coffee Machine

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We have been installing the WMF 1100S coffee machine for 6 months now with great results.  The machines are ideal as office coffee machines for offices of up to 100 staff and in self service locations such as car showrooms and convenience stores making up to 80 cups per day.


Model Choice



WMF 1100S Coffee only model


WMF 1100S Coffee / Chocolate / Steam


The WMF 1100S is available in two models.  The coffee only model makes fully automatic coffees and hot water for tea.  The second model adds a steam wand and chocolate canister.  The steam wand provides the option of steaming milk in a jug for the cafe touch or for staff who prefer soy, almond or coconut milk.  The chocolate canister allows the machine to make automatic chocolates and mochas.  The steam wand can be activated and de-activated as required or removed if it is not required.


Fully Automatic Operation



The coffee machine is easy to use via a 7" high resolution touch screen.  The self serve mode allows users to select their coffee and preferred cup size from up to 3 options making the machine ideal for an office where staff are using cups and mugs or a convenience store providing their customers with 8oz and 12oz options.




Compact Flexible Design



WMF1100s Automatic Coffee Machine



The WMF 1100S can operate from the built-in 4.5 litre water tank, drip tray and 30 cups used coffee grounds bin or connect to plumbing, drainage and drop used coffee grounds into an under bench bin.  The machine also operates from a standard 10amp power point and at just 325mm wide and 500mm hight is compact enough to sit comfortably on a bench top with overhead cupboards.



My Coffee App




People are very particular about their coffee and often have their favourite cup or mug.  With the My Coffee App you can create personalised coffee recipes on your phone.  The App gives you complete control over every element from the amount of coffee ground to the amount of flat and foam milk.  By pressing a button on your phone the coffee is made to your recipe.  You can share your favourite coffee recipes with friends and check your coffee stats for the week.  The app is available for Apple and Android phones.



My Coffee App


Easy to Clean



Plug & Clean system

End of day clean:
1. Select system clean on the screen.
2. Select if you want the machine to turn off or stay on.
3. Empty the coffee grounds bin.
4. Plug the milk hose connector into the hot water outlet.
5. Drop a cleaning tablet into the cleaning chute.
6. Press start and walk away. 





The WMF 1100S uses whole roasted coffee beans and not coffee capsules.  
The advantages are:
Cost - The cost per cup is far less resulting in large savings over the life of the machine.
Choice - Freedom to purchase coffee beans from the supplier of your choice at competitive market rates.  
Quality – You will enjoy the full flavour and aroma of freshly ground coffee. 
Environment - Beans are better for the environment as far less packaging is used
Personal preference – Adjustable coffee dose (5 to 16 grams) and grind fineness allow you to suit personal preference.
Cost per cup comparison – Bean to cup v Capsule (Espresso):
Item Quantity Cost
Coffee ($34 per kg) 10 grams 34.0
Cleaning tablet 1 per day 0.6
Milk cleaning tablet 1 per week 0.2
TOTAL   34.8
Cleaning tablet (100 pack) 1 every day (100 cups)
Milk cleaning tablet (40 pack) 1 per week (500 cups)
Based on 100 staff with 60% drinking 2 coffees per day = 600 coffees per week.  
You will save $27,180 in 3 years over a capsule system costing 65 cents per capsule. 

WMF 1100S Office coffee machine




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