At My Coffee Shop we specialise in the supply and service of fully automatic coffee machines. We make it easy for our clients to service their customers, clients and staff great coffee. Cafes employ full time baristas with the training and expertise to make good coffee.
Many businesses see the benefit in serving their staff, clients or customers good coffee, however installing a manual espresso machine and employing a trained barista is not an option. Another solution is required... A good automatic machine, serviced correctly, will automatically control the variables an experienced barista has mastered through training and practice. The dose, grind fineness, tamp, water temperature, pressure and extraction time, the essential ingredients in good coffee, are controlled by the machine. The operator simply presses a button. With more than 20 years experience in servicing different brands of automatic coffee machines we know the brands that are reliable and produce good coffee when serviced correctly. Selecting the best equipment on the market such as Swiss made Jura coffee machines and combining them with our service experience, we provide our clients with the key elements essential for a good coffee solution: Easy to use Easy to maintain Excellent coffee Reliability
Click here for more on Jura coffee machines Do you need to buy our coffee?A question commonly asked is - Do we need to buy your coffee?
The answer is no.
Our focus is in the supply and service of automatic coffee machines. Many clients simply want a well maintained machine and the freedom to buy coffee where they like. The services we provide are avaliable to everyone. For clients who do choose to buy their coffee beans from My Coffee Shop, there are a number of benefits available and we offer a wide selection of coffee blends and brands to suit you. Who we supply:Offices – From the reception area to the boardroom - Impress your clients, reward your staff and improve office efficiency. Retail clientele - Showrooms, waiting rooms, hair dressers - Serve your clients cafe quality coffee without training your staff to be baristas. Your staff can focus on whose important - Your clients. Food service & Hospitality – Bakeries, sporting clubs, hospitals, schools, restaurants, hotels - When you would like to sell cafe quality coffee but your staff don't have the time or the expertise to make it.
The area we service: In Melbourne and Sydney, within 30km's of the CBD, we provide on-site service within 24 hours. In outer metro areas of Melbourne and Sydney, country areas and interstate, we service our clients using specially designed transit cases.
Some of the services we provide:FREE delivery - Australia wide Machine setup & bench testing - An automatic coffee machine is not a plasma TV - You can't simply take it out of the box, turn it on and expect great coffee. FREE Installation & training - We install your coffee machine and show you how to use and maintain your machine for the best results. (Melb & Syd <30km from CBD). - 30 day money back guarantee –If you are not completely happy with your coffee machine, let us know within 30 days. We will happily refund the purchase price in full. All you need to do is return the machine along with all parts, manuals, CD's, and accessories in its original packing, and in it's original condition. This is in addition to your statutory rights under the Trade Practices Act.
- FREE Life time phone support - Many problems can be resolved quickly & easily over the phone by an experienced technician. When you purchase your coffee machine from My Coffee Shop, you will have access to our technicians for the life of your machine.
- 12 month on-site warranty – No more packaging up your coffee machine and sending it off, we come to you within 24 hour of your call. (Commerial - Melb & Syd <30km from CBD).
- A 2 year warranty option – At 12 months we will offer you a fixed price service. Once the service is performed we automatically extend your warranty to 2 years.
5 year 100,000 cup warranty option – Upgrade to a 5 year 100,000 cup warranty by simply purchasing your coffee and cleaning products exclusively from My Coffee Shop. Select fromLavazza, Vittoria, Grinders, Coffex, Piazza d'Oro, Harris, Di Lorenzo, Miko, LaZumba, Jura, Concerto, Scarborough Fair and our Private Label coffee beans. (Commercial) - Service & Supply agreements - Documented fixed price maintanence for the term of the agreement. Package your equipment with a service agreement and rent it over 2 or 3 years for a fully maintained machine over the term of your rental.
- Freight service - Businesses in outer metro areas, country areas often find it difficult to get their coffee machine serviced and repaired. Our transit box service allows you to have your machine serviced or repaired quickly and efficiently. Loan machines are available during service or repairs.
- Fixed priced periodic servicing– Allows budgeting of all maintenance costs. No surprises.
- Loan machines – Loan machines are avaliable while your machine is serviced or repaired.
- Authorised service agency – We are an authorized service agent for all the equipment we sell. You will never be passed on to a third party with other priorities.
- Products & Accessories –An extensive range of coffee products and accessories is available through our online shop, or through our client services team.
Ordering – Convenient ordering through theweb, email,fax orphone (local call) 1300 365 487
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